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T’c & C’s


By completing and submitting an electronic order form, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Please note that products will not be sent (or links to online products) until we have authorization from your payment card issuer. We will not be liable if there is a delay, and we will not accept your order if payment is not authorized.


Refund Policy

Like many online retailers, we guarantee our products; if an item does not meet your expectations, you have the opportunity to return it.  The Enchantress attempt to be as accurate as possible. However, The Enchantress does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by The Enchantress itself is not as described, your sole remedy is to return it in unused condition. Your money will be return after the product has been received. Readings, Healings, and Courses are usually non-refundable. However, The Enchantress will assess each case individually and the best interest in both parts will be taken into consideration. The Enchantress will always try to resolve manners in a win-win situation.


Please allow 7 - 10 working days for delivery within Australia and 10 - 15 days outside Australia.

Returns and Exchanges


If you receive an incorrect order you must contact us within 5 business days to receive the correct item.


In either, case, simply return the item for exchange or refund. If you have any questions about our guarantee, please, email us at 

Dispatch and Delivery 


  • Merchandise must be returned within 7 days, undamaged for a full refund. Please include your receipt.



If you have any questions please call 0401265668. 

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